Help Desk

The Technology & Media Services department hosts a Help Desk where staff, students and parents can ask for technology-related support on school days. 



Help desk


Hours: 7:30 a.m. - 4:30 p.m.
469.633.6222

Additional Resources

Campus Support

Each campus has a Digital Learning Coach (DLC) who helps staff integrate technology into student-centered learning through coaching, planning, co-teaching, and training. Staff can contact their DLC anytime for support.

Campus and District Tech Specialists ensure reliable hardware and software. Staff and secondary students submit help tickets via Incident IQ; elementary teachers submit tickets on behalf of their students.