Frisco ISD uses an online registration system called Infosnap to update information on students returning to our schools each year. By replacing previous paper practices with an online process, the District is reducing paper waste, improving accuracy, increasing efficiency and saving parents time.
Parents and guardians receive a separate email for each individual student with online registration instructions and a unique snapcode that is needed to begin the online registration process for that student. If you are the parent or guardian of multiple students, you will not receive all of these snapcode emails at the same time.
Invitations to register for the 2017-18 school year went out the week of May 1-5, 2017 to parents and guardians of students enrolled in FISD prior to April 13. Parents of students who enrolled after April 13 can expect to receive their invitation emails in mid-June.
At the end of the online process, parents are required to provide an electronic signature. Should parents desire the option to provide a handwritten signature instead, they may contact their student's campus to do so. Parents must also provide updated immunization records (if necessary) before school begins and return proof of residency (a current utility bill) to the campus in August. View immunization requirements.
Please see below for answers to some of the most Frequently Asked Questions regarding the Infosnap process. Other opportunities for support and assistance will be contained within the Infosnap invitation email.
Snapcodes went out the week of May 1-5, 2017 to parents of returning Frisco ISD students, with reminder emails thereafter. You must wait for your invitation email which contains the snapcode before you can begin registration.
If your student has never attended a Frisco ISD school, please click here to learn about the enrollment process for new students.
If you have not received the Infosnap email, check your "spam" folder to make sure the email did not appear there. You may also wish to contact your child's school to verify your correct email address is on file. If the email is still missing by May 26, email Frisco ISD at firstname.lastname@example.org for assistance.
If you have a received a snapcode and have technical issues completing the online form, you may contact the Infosnap support line at 866.752.6850 or email email@example.com. If you have already completed the form, please contact your child's campus or email Frisco ISD at firstname.lastname@example.org.
You must register your child each school year. You will use the same username and password if you have an existing account. The snapcode will be different every year. If you don't remember the user credentials, you may have them emailed to you and/or use security questions set up previously to retrieve that information. Also, you may contact tech support at Infosnap at 866.752.6850 or email email@example.com for assistance.
If you feel you do not have a current email on file with your child's campus, please contact the school or email Frisco ISD at firstname.lastname@example.org. Email is the primary medium for sending snapcode information in May.
Yes, please use Infosnap to indicate that your child will not return to Frisco ISD next school year. You will have the opportunity to indicate this at the very beginning of the process. You will then be prompted to enter basic information regarding where you plan to move (if available). This information is helpful to FISD in forwarding student records and also assists the District in planning for staffing needs.
Frisco ISD understands that future plans aren’t always clear. If you are unsure whether your child will return to Frisco ISD next school year, please go ahead and complete the Infosnap registration process as though your child will return. If your family moves, the District will un-enroll your student if he or she does not show up for class on the first day of school.
If you have transferred to a new school or moved schools for another reason, please go ahead and complete the online registration process for your old campus. Contact the new campus in August for further instructions.
Please download the Statement of Residence Form. Fill out the form, have it notarized, and bring it to your campus along with a proof of residence for the house or apartment you are living in.
If you have already submitted your registration, you'll need to fill out the Change of Information Form in order to make any changes. Download the form and submit it to your child's school.
If you have a question regarding registration or the InfoSnap process that isn't listed here, please contact your child's campus or email Frisco ISD at email@example.com.