Resolving Complaints

Any individual with a complaint should first contact the campus, or relevant central department, to attempt to resolve the complaint informally. The formal complaint process is specifically structured and may not allow for a dialogue regarding your concerns. Most complaints can be resolved through conversations and discussion at the informal level without ever having to file a formal complaint. Prior to filing a formal complaint, all individuals must attempt to informally resolve their concerns.

However, for individuals who have attempted to resolve their concerns informally and still wish to file a formal complaint, please review the Frisco ISD Complaint Procedures for specific instructions on properly filing a formal complaint. After reviewing the document, please select the appropriate fillable form below. Email the completed form to complaintresolution@friscoisd.org. Completed forms may also be mailed or hand-delivered to the Frisco ISD Administration Building, Attention: Office of the Deputy Superintendent, 5515 Ohio Drive, Frisco, Texas 75035.

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