Online Payment Systems
School and Student Fees
Frisco ISD uses an online payment system, OnlineSchoolFees, that allows families to make school and student fee payments through a simple, secure and efficient platform. Payments can be made via computer or mobile phone web browser. All student fees for the 2020-21 school year will be visible within the payment system dashboard as they become due. Payment and refund history is also available 24/7 within the account history.
School Fees Account Creation/Payments
To create an account and make payments:
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Register for an account on the OnlineSchoolFees website
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Add your students using their student ID, last name and school
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Select the fees/activities, add them to your cart and complete the checkout process with your credit/debit card or electronic check.
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Upon completion of the purchase, you will receive an email receipt and fees/activities will be marked as purchased within the payment dashboard.
School Fees Help Guide
OnlineSchoolFees Parent Help Guide
Cafeteria Accounts
FISD’s cafeteria accounts are administered through SchoolCafé, an online system that gives parents the ability to:
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Manage/Make payments to Your Child's Cafeteria Account
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Apply for Free & Reduced Meal Benefits
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View Cafeteria Menus & Nutrition Information
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Manage Student Purchase Restrictions and Preferences
For more information on the SchoolCafé system, including account creation and payment instructions, visit https://www.friscoisd.org/departments/child-nutrition.
Payments and Transaction Fees
Payments for both School Cafe and OnlineSchoolFees can be made using either debit/credit cards or electronic checks. Fees associated with purchases are as follows:
Additional OnlineSchoolFees Charges
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$25.00 for Credit Card – Chargeback/Retrieval
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$1.50 for ACH – Non-Sufficient Funds
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$1.50 for ACH – Reject
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$25.00 for ACH – Unauthorized
Contact
For more information about online payment systems, please email payments@friscoisd.org.
Frequently Asked Questions
For more frequently asked questions about the SchoolCafé system please view the SchoolCafé Frequently Asked Questions web page.
School Fees Frequently Asked Questions
Go to http://onlineschoolfees.com. Click “Create an Account” on the home page. Select Texas as the State and Frisco ISD as the District. Enter all information in the fields provided, including Display Name, Username, Password, Security Question/Answer and Email Address. Click “Click here to add students to your account” to proceed. Enter the Student ID, Last Name and select the School for this student. (If you are a teacher, there will be an E in front of your ID). Do this for all students you want to add to your account. If you don’t know your child’s student ID, please contact your school to obtain this information. You will have an opportunity to edit your account if needed under My Account. There, you will also find a few options to customize your Account for Email Notifications, add students and add payment options. Once all students have been entered, click “Click Here to View Fees and Activities” to proceed.
From the login screen, click the “Forgot Password” link. Enter your username or email address. Enter your security question answer. A temporary password will be emailed to you. Check your spam/junk folders if you don’t receive it. Login with the temporary password. Once logged in, click the “Change Password” link in the upper right hand corner. You can enter a new password here.
Fees/Activities are shown for one student at a time. To change students, click the drop down in the upper left hand corner to switch to another student in your account. All available categories are listed on the left. You can click any category to just see fees and activities related to that category. You can also filter for required items only, purchased items only or hide items you have already purchased.
To review these items in more detail to determine if your student needs to register click the graphic of the fee/activity. The fee/activity will open in a new window with details about the fee/activity. Details may include the activity dates, deadline dates, contact information, links to a document or website and other specific details. Click the green Add to Cart button to add the fee/activity to your cart. You can click on the fee/activity again and click the red Remove from Cart button to remove it from your cart.
Note that not all items shown are required for payment. If it is a REQUIRED item, it will show Required in Red below the fee/activity.
Once a fee/activity is past the signup deadline or the active end date, it will no longer be displayed in your list of fees/activities. You can see your order history under My Orders.
Select “View Cart” from the right-side of the screen anytime to view items placed in your cart. The Cart will show each fee/activity by student. The Cart will show the item Ordered, the activity start date, Price and Description. Select the “X” next to any item you want to remove from the Cart. Select the green “Checkout” button to see a summary of your order. Next, click the green “Place Order” button to complete your Order and pay.
If you wish to not order all of the items, click the red “Empty Cart” button to empty the Cart and remove all items placed in the Cart. To complete the purchase, select your payment type and enter your payment information. You can store this information for future purchases. Click the green “Complete” button to complete your purchase. After completing your order, a receipt will be emailed to you. Once a fee/activity has been purchased, it will show PURCHASED in Green below the fee/activity.
Refunds may be requested by contacting your campus. Once the campus cancels an order that has already been purchased, a credit is automatically applied to your onlineschoolfees.com account. It is not refunded back to your credit card or checking account. This is a change from the process used previously with our former vendor My Payments Plus.
The benefit of handling things in this new manner is that the next time you purchase a fee or activity (i.e. field trip, course fee, t-shirt, yearbook, etc.) online through onlineschoolfees.com, this credit will be automatically applied to your purchase during checkout. This method makes your money available to you quicker on the website and prevents you from having to wait on a refund check or a credit to be applied back to your credit card or checking account. This is the preferred refund method now used by Frisco ISD so that you have more prompt use of your refunded money.
If a student is withdrawing from the district and the cancelled/refunded funds cannot be used to pay for any other activities for that student or another student on the account, you may request a physical refund of the originally paid amount. This request should be made directly to your campus. If the refund request is made within 90 days of the original date of payment and was paid online through onlineschoolfees.com, the refund will be processed electronically and issued back to the original form of payment. However, if the refund request is beyond 90 days from the original date of payment or was made with cash or paper check, a physical check must be issued by Frisco ISD. In order to issue a physical check, the parent must first be set up as a vendor and then the campus must submit a refund request through the district’s Accounts Payable system. This process can take up to 3-4 weeks to be fully processed